Support & Help Center
Get help with SMS verification services and manage your account
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Browse FAQ
Find answers to the most commonly asked questions about our services.
Service Status
Check the current status of all our SMS verification services and APIs.
Frequently Asked Questions
How do SMS verification services work?
SMS verification services provide temporary phone numbers to receive SMS codes for account verification. You select a service, get a number, and receive verification codes instantly.
What's the difference between one-time and rental numbers?
One-time numbers are for single verification only. Rental numbers (3-day or 30-day) can receive multiple SMS for the rental period, perfect for ongoing verification needs.
How quickly do I receive SMS codes?
Most SMS codes arrive within 30 seconds. Delivery time varies by service and country, but our platform shows average delivery times for each service.
What if I don't receive an SMS code?
If you don't receive a code within 5 minutes, you can request a refund or try a different number. Our success rates are displayed for each service to help you choose.
Are my transactions secure?
Yes, all payments are processed through secure encrypted channels. We don't store sensitive payment information and use industry-standard security measures.
Can I get a refund if the service doesn't work?
Yes, we offer refunds for failed verifications. If you don't receive an SMS within the specified timeframe, you can request an automatic refund through your account.
Still Need Help?
Our support team is available 24/7 to assist you with any questions or issues.